Privacy Policy

This privacy policy outlines what personal information IOM Living Solutions collects about our customers. Why we collect this information and what we do with it.

IOM Living Solutions knows that you care how information is used and stored and we appreciate your trust in us to do that carefully and sensibly. It is as important to us as it is to you. Rest assured we are committed to protecting and respecting your privacy. We will only use this information in a fair and reasonable manner. However, please read the following carefully to understand our practices regarding your personal data. By visiting IOM Living Solutions you are accepting and consenting to the practices described in this policy.

We may collect and hold the following data about you. When you order from us, we ask for information such as your name, address, email, contact number and credit/debit card details. All of this is necessary to process your request or order, quickly and as efficiently as possible, and notify you of acceptance and shipping of this order. Our customer information also helps us personalise and continually improve your shopping experience at IOM Living Solutions. This may include promotional emails about new products, special offers and other information that we think you will find of interest. If you contact us we may also keep a record of that correspondence, together with details of any transactions and fulfilment of your orders, again to help us to continually improve your future dealings with us.

IOM Living Solutions is committed to ensuring that your data is secure. In order to prevent unauthorised access or disclosure, we have put in place electronic and managerial procedures to safeguard and secure the information held. We are confident that debit/credit card information entered on the site will not be accessed by any unauthorised person or company. Our protection systems are certified to Level 1 PCI DSS compliance – the highest level possible.

We will not sell, distribute or lease your personal information to third parties for marketing purposes unless we have your permission to do so. We may share it with suppliers providing goods on our behalf, delivery companies or other parties necessary to fulfill your order.

You have the right to access the information held about you. If for any reason you are unsure about the personal data and account information we hold about you, please contact us. We will happily provide this and/or review your file and update the records if required.

Cookies

A cookie is a small text file placed on your computer to collect standard internet log and visitor behaviour information. They ask permission to be placed there. None of them contain any personal information about you. This information is used to track visitor use of the website.  This helps us provide you with the best service and make it easier for you to shop. For further information visit www.aboutcookies.org or allaboutcookies.org. You can set your web browser not to accept cookies and the websites above also tell you how to remove existing cookies from your internet browser. However in a few cases some of our website features may not function as a result of you doing this.

If you have any questions, comments and queries regarding this privacy policy please contact our customer service team.

customerservices@living-solutions.im

01624 898039

IOM Living Solutions

4 Summerhill Road

Onchan

Isle of Man

IM3 1LZ